General Questions

Who can play?

Any person can play, however we recommend for kids to be over the age of 10. To play our escape rooms, under 15s must be accompanied by a paying adult.

This exciting and engaging game will have you enthralled for 60 minutes, make sure you team up with your brightest and quickest family and friends for your best chance of escaping on time.

Epic Escape offers a new fresh view at Team Building – no trust falls here. Put your team to the test and find out how they cope under pressure. The perfect game to see who is a natural born leader or who will quietly work away productively.

Looking for that ultimate date night experience, we are perfectly located for an exhilarating date night like no other, plus rescue your date from a locked room? Hero status achieved.

Unlock the room as you unlock your mind to an all new way of thinking. Epic Escape provides a welcome break from study as well as a new perspective. Question everything and leave no stone unturned.

How old do I need to be to play?

Our games are designed to keep adults entertained, therefore some puzzles may be more challenging for children.

We recommend for kids to be over the age of 10, however under 15s must be accompanied by a paying adult, who will be able to assist them with solving puzzles throughout the game.

Is it scary? Are people going to jump out at me?

We do not have live actors in our rooms and legally we can’t do anything that might cause you harm… but you may get a scare or two, depending on the theme you choose!

Can I walk in and play?

Yes you can walk in and book a game, however it is not guaranteed that you will have an available game at that exact time therefore we recommend to call us before making the trip. Please arrive 15 minutes before your game starts to allow for a briefing.

Should I bring anything?

You do not need to bring anything other than yourself and reading glasses, if needed. Cellphones will not be permitted in the rooms, we provide lockers for you to safely store your belongings while you play.

What if I cannot make it to my booking?

We will do our best to accommodate changes and cancellations. In most cases, Epic Escape will provide a full refund for any cancellations, provided we are notified at least 24 hours prior to a booking. Please refer to the Cancellation Policy in our Terms and Conditions for more information.

Can we host a private event at EPIC Escape?

Yes! We are available for kids birthday parties, mums & babies sessions, mid-winter functions, hens and stags parties or end of year Christmas parties. Please get in touch with us directly to discuss your requirements.

Can you sponsor our fundraising event?

Maybe! Please get in touch with us to submit your event for consideration.

Escape Rooms

What is an escape room?

An escape room is a fun team challenge where you have one hour to figure out how to escape from the room. Guests are immersed in a realistic environment and surrounded by a series of puzzles and clues while the clock quietly counts down your time. Teams must solve all the games using the clues and props provided in order to escape before the time runs out!

Is it safe?

Yes, it is completely safe to play. We take Health and Safety very seriously here at Epic Escape so you will never actually be locked in the room, we will always give you an emergency exit.

Can I play if I don’t like small spaces?

Absolutely! None of our rooms require you to be locked or trapped in a small space. Each room can comfortably hold 6 people with lots of room to move around. None of our rooms are pitch black, sometimes a room might be dimly lit for theme purposes however you will always be able to see sufficiently. Although the room is locked you are always provided with an emergency exit which you can use at anytime during the game.

Will we be locked in the room?

Yes we will lock you in the room, however you will have an emergency exit available to you at all times should you need to leave the room at any point. We take the safety of our customers very seriously and in an emergency you will be able to safely and quickly leave the room.

Can we have more than 6 people in the room at a time?

We want every player in the room to have a great experience and therefore we have limited our game size to 6 players. Any more than this and some team member are likely to miss out on parts of the game. For this reason, with groups over 6 participants we do ask you to split into two smaller teams and attempt different rooms simultaneously. Please contact us to organise this.

What if we do not advance fast enough to finish in time?

We want you to escape within the allotted time so we will keep an eye on your progress and try to assist you to escape. If you are close to finishing and our other bookings allow we may be able to give you an extension to finish the game.

Do you change the puzzles in the room?

We occasionally make small adjustments to improve our games, but the majority of the puzzles will remain the some throughout the life of the room theme.

When are you building more rooms for me?

We’re working on it, as quick as we can! Make sure you follow our Facebook page to be the first in the know for any new announcements.

Virtual Reality

What is virtual reality?

Virtual reality (VR) is a computer-generated simulation or game that immerses users in a three-dimensional, interactive environment. Through specialized headsets and controllers or gloves, individuals can engage with and navigate these virtual worlds. VR aims to replicate sensory experiences, providing a lifelike sense of presence and allowing users to interact with the virtual environment.

Who can play VR?

Any person can play, however we recommend for kids to be over the age of 10. Our VR games are designed to suit a wide range of players.

How old do I need to be to play?

We have a diverse range of games to choose from, to suit everyone’s needs. We recommend for kids to be over the age of 10.

Is it scary? Are people going to jump out at me?

Maybe… maybe not… that depends on the game you choose!

Is this family friendly?

Yes, we have a range of game titles with plenty of family-friendly options.

Can we have more than 6 people play at the same time?

At this stage, we have a maximum capacity of 6 people in our VR arena.

Do I play VR games by myself?

Some of our games can be played as one player, but if you bring your friends along you can see, talk and interact with them in the virtual world.

Have more questions? Drop us a message!